PRIVACY POLICY

1. WHO WE ARE

IKON Trading Co., Ltd.

Business Name: IKON Mart

Addresses:

• No. 8, Radio Station Road, Kyan Khin Su Ward, Mingalardon Township, Yangon, Myanmar.
• No. 11, Swal Taw Street, Kyan Khin Su Ward, Mingalardon Township, Yangon, Myanmar.

Contact:
• Email: sales@ikonmart.com
• Phone: 09 75345 6631, 09 89009 0301

2. INFORMATION WE COLLECT

Personal Information You Provide

We collect personal information that you voluntarily provide when you:

• Create an account
• Place an order
• Contact us for support
• Subscribe to marketing communications
• Participate in promotions or inquiries
• This may include:
• Full name
• Email address
• Phone number
• Billing and delivery address
• Order and transaction details

Payment Information

Sensitive Personal Information

We do not store or process full payment card details on our servers.

All payments are securely processed by authorized third-party payment service providers. Their handling of your data is governed by their respective privacy policies.

We do not intentionally collect or process sensitive personal information such as racial or ethnic origin, religious beliefs, or sexual orientation. Please do not submit such information through our services.

3. HOW WE USE YOUR INFORMATION

We process your personal information for the following purposes:

• To create and manage user accounts
• To process orders, payments, returns, and exchanges
• To communicate order updates and service messages
• To respond to customer inquiries and support requests
• To improve website functionality and user experience
• To conduct marketing and promotional communications (with opt-out options)
• To prevent fraud, misuse, and security risks
• To comply with legal and regulatory requirements

4. SHARING OF INFORMATION

We may share personal information only in the following situations:

• Service Providers: Payment processors, logistics partners, and IT service providers necessary to fulfill orders
• Analytics Providers: Website analytics services (e.g., Google Analytics) to improve performance
• Business Transfers: In the event of a merger, acquisition, or asset sale
• Legal Obligations: When required by law or lawful authority

5. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

• Improve website performance
• Understand user behavior
• Support marketing and analytics

You may control or disable cookies through your browser settings. Disabling cookies may affect certain website functions.

6. DATA RETENTION

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

• Account information is retained while your account remains active
• Transaction and tax-related records may be retained for up to seven (7) years, as required by applicable laws
• When no longer needed, data is securely deleted or anonymized

7. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. YOUR PRIVACY RIGHTS

Account Management

Depending on applicable laws, you may have the right to:

• Access and review your personal information
• Request correction of inaccurate information
• Request deletion of your account and personal data
• Withdraw consent for marketing communications

You may update or terminate your account by logging into your account settings or contacting us.

After account termination, certain data may be retained for legal or compliance purposes.

9. MARKETING COMMUNICATIONS

You may opt out of marketing emails at any time by:

• Clicking the “unsubscribe” link in our emails
• Contacting us directly
• Service-related communications (order confirmations, support replies) will still be sent when necessary.

10. CHILDREN’S PRIVACY

Our services are intended for users aged 18 years and above.

We do not knowingly collect or process personal information from individuals under 18 years of age.

If we become aware that such data has been collected, we will promptly delete it.

11. DO-NOT-TRACK SIGNALS

Some browsers offer “Do-Not-Track” features. Currently, there is no uniform standard for responding to such signals, and we do not respond to them at this time. This policy may be updated if standards change.

12. POLICY UPDATES

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision number and effective date.

We encourage you to review this policy periodically.

13. GOVERNING LAW

This Privacy Policy is governed by and construed in accordance with the laws of the Republic of the Union of Myanmar.

14. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

IKON Trading Co., Ltd. (IKON Mart)
Email: sales@ikonmart.com
Phone: 09 75345 6631, 09 89009 0301

DOCUMENT REVISION HISTORY